Privacy Policy
Overview
This policy explains how Wavepower Pte Ltd handles information connected with wavepower.one for visitors in Singapore.
The publication route, public contact data, and operational notices are aligned with PDPA. Last updated: April 30, 2026.
Information we collect
We receive information provided through contact requests, onboarding conversations, scheduling enquiries, and follow-up exchanges.
We may also store limited technical request data that is needed to keep the site available, secure, and responsive for the selected market.
How information is used
Information is used to answer enquiries, prepare proposals, coordinate services, maintain records of commercial communication, and support site security.
No hidden profiling or cloaked audience segmentation is used on this site; operational data is reviewed only to improve clarity and service delivery.
Rights and requests
Visitors may request access, correction, deletion, restriction, objection, or more detail about processing where those rights apply under PDPA.
Requests can also be escalated to Personal Data Protection Commission when a visitor believes that information has been handled unlawfully.
Contact route
Wavepower Pte Ltd is the public-facing controller for the processing described here unless a separate written agreement states otherwise.
Privacy requests can be sent to [email protected], by phone at +65 4537296, or by post to 37 Chinatown, Singapore 038983.
Data categories and sources
Wavepower Pte Ltd may process identifiers such as name, email address, phone number, business name, postal address, and message content when a visitor contacts wavepower.one.
Technical records may include IP address, device and browser details, requested pages, timestamps, referral source, consent status, and diagnostic events needed to protect the site.
- Contact and enquiry details supplied by the visitor
- Technical usage and security logs generated by the hosting environment
- Preference and consent records stored by the cookie banner
- Commercial correspondence connected with a requested service
Purposes and legal basis
Processing is limited to answering enquiries, preparing service communications, maintaining the public website, preventing abuse, meeting legal obligations, and documenting business records for Singapore.
Where PDPA requires a specific legal basis, the basis may be consent, performance of pre-contractual steps, legitimate interest in site security and customer communication, or compliance with applicable law.
Retention periods
Enquiry records are normally retained for up to 24 months after the last meaningful interaction unless a longer period is required for accounting, dispute handling, or legal compliance.
Security logs are normally retained for up to 90 days. Consent records are retained for the life of the preference or until reset by the visitor. Contract and billing records may be retained for the statutory period that applies in the relevant market.
Service providers and disclosure
Data may be handled by hosting providers, email and communication vendors, analytics or security tools, professional advisers, payment or accounting providers where relevant, and public authorities when disclosure is legally required.
Service providers may use the data only for the instructed purpose and must apply appropriate confidentiality and security controls.
International transfers
If information is processed outside Singapore, Wavepower Pte Ltd will rely on the safeguards, contracts, or transfer mechanisms required by PDPA.
Visitors may request additional information about applicable transfer safeguards through the contact route listed below.
Security measures
Security measures include access limitation, HTTPS transport, hosting-level protections, periodic review of public forms, backup controls, and prompt investigation of suspected unauthorized access.
No internet transmission is completely risk-free, but the site is operated to keep data collection limited and proportionate.
Children's privacy
The site is intended for business and general public enquiries and is not directed to children under 13 or to minors where a higher local age threshold applies.
If a parent or guardian believes a child supplied personal data to wavepower.one, they can request deletion through [email protected].
Changes to this policy
Last updated: April 30, 2026. Material updates will be reflected on this page before the revised terms are relied on for new interactions.
Privacy or data-protection questions may be sent to [email protected], by phone at +65 4537296, or by post to 37 Chinatown, Singapore 038983. Supervisory reference: Personal Data Protection Commission.